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The most important thing I loved about my stay is the Concierge services. Text messages, making sure I was ok, great advice on restaurants. Outstanding service!”
This is the second time we’ve booked here, and I love it! This second time around they have a text to courier service that was really helpful. I was able to text them for extra pillows, and schedule change of trash bags as needed (since under 3 days, they don’t do room service.) this will be my go-to for booking when out here”
If I needed anything after hours they have a text app to communicate directly with their customers. They respond within minutes.
I love that communication is through text with the front office, very convenient!
The hotel also has a text feature that is very cool if you have questions or need anything.
Very, very good with confirming arrival time with a text-based pre-check-in system and also great at following up with how a stay was.
“Everything was done perfectly, even while the Covid-19 protocols were in place. I especially enjoyed the text communication from the front desk.”
The staff was eager to make your visit great, so don’t hesitate to communicate with them, even via text message.
Our stay exceeded my expectations, it was wonderful! Everything from the contact-free check-in procedure, comprehensive directions about parking and access, and the overall feeling of the accommodations as we arrived.
Even with the challenges of social distancing whenever we needed or wanted anything all you had to do was text your request to the concierge and within minutes they delivered.
The innkeepers did a fantastic job. They had a great communication system using text. We loved every minute of our stay.
Booking was easy and it was a very nice touch that you get a text message confirmation with the GPS address so you can just copy and paste. You can also just text back to that number if you need anything during your stay.