Every Whistle client can rest easy when it comes to answering customers requests — with both automated responses and personalized messages.
More guests assisted per hour
Open rate on guest messages
More service recovery opportunities
Guests can easily send requests to staff and alert them of issues at any time of day. With such close, communication hoteliers can provide quick service and offer remarkable experiences–while all being automated.
With key partnerships and integrations, Whistles makes it easy for guests to use their preferred messaging app to make any request at any time.
Connect with any guest through their preferred messaging apps that include WhatsApp, Facebook Messenger, Viber, email and SMS.
Send hotel-wide messages or deliver a message to multiple guests based on the arrival and departure dates in the reservations tab—and archive all messages until there is a response.
Messaging allows hotel staff to create direct connections with guests and take greater control over the guest experience.
Use artificial intelligence chatbot that is designed to be personalized and drive more bookings and enhance the guest experience.
Create personalized campaigns that target guests with room upgrades, spa services, on-property restaurants, room service and more.
Break through the language barriers and create strong communication with guests via real-time translations in over 100 languages.
Text guests through their preferred messaging app like Facebook Messenger, WhatsApp, WeChat, Viber, SMS and more.
Group and team messages to help staff stay on-task while staff training and support ensures everyone’s success.
Send automated requests for guest surveys and TripAdvisor reviews to boost your hotel’s online reputation.
Automatically send service requests/work orders. Easily set recurring tasks from daily, weekly, monthly, and quarterly.
Keep a close eye on hotel communications and look for opportunities to increase efficiency and improve service.