Hotel text messaging

Fully automated front desk

We know that com­mu­ni­ca­tion nev­er stops, that’s why we offer auto­mat­ed mes­sages and unlim­it­ed users.

Streamlined messaging

Every Whis­tle client can rest easy when it comes to answer­ing cus­tomers requests — with both auto­mat­ed respons­es and per­son­al­ized messages.

1 %

More guests assist­ed per hour

1 %

Open rate on guest messages

0 %

More ser­vice recov­ery opportunities

Set it & save time

Guests can eas­i­ly send requests to staff and alert them of issues at any time of day. With such close, com­mu­ni­ca­tion hote­liers can pro­vide quick ser­vice and offer remark­able experiences–while all being automated.

made easy

With key part­ner­ships and inte­gra­tions, Whis­tles makes it easy for guests to use their pre­ferred mes­sag­ing app to make any request at any time.


Con­nect with any guest through their pre­ferred mes­sag­ing apps that include What­sApp, Face­book Mes­sen­ger, Viber, email and SMS.

Broadcast & bulk messaging

Send hotel-wide mes­sages or deliv­er a mes­sage to mul­ti­ple guests based on the arrival and depar­ture dates in the reser­va­tions tab—and archive all mes­sages until there is a response.

Connecting on a human level

Mes­sag­ing allows hotel staff to cre­ate direct con­nec­tions with guests and take greater con­trol over the guest experience.

But wait, there’s more…

Chatbot & Automations

Use arti­fi­cial intel­li­gence chat­bot that is designed to be per­son­al­ized and dri­ve more book­ings and enhance the guest experience. 

Marketing & Upsell

Cre­ate per­son­al­ized cam­paigns that tar­get guests with room upgrades, spa ser­vices, on-prop­er­ty restau­rants, room ser­vice and more.


Break through the lan­guage bar­ri­ers and cre­ate strong com­mu­ni­ca­tion with guests via real-time trans­la­tions in over 100 languages. 

SMS & Messaging Apps

Text guests through their pre­ferred mes­sag­ing app like Face­book Mes­sen­ger, What­sApp, WeChat, Viber, SMS and more. 

Team Messaging

Group and team mes­sages to help staff stay on-task while staff train­ing and sup­port ensures every­one’s success.

TripAdvisor Reviews

Send auto­mat­ed requests for guest sur­veys and Tri­pAd­vi­sor reviews to boost your hotel’s online reputation. 

Tasks, Checklists & Inspections

Auto­mat­i­cal­ly send ser­vice requests/work orders. Eas­i­ly set recur­ring tasks from dai­ly, week­ly, month­ly, and quarterly.

Analytics & Insights

Keep a close eye on hotel com­mu­ni­ca­tions and look for oppor­tu­ni­ties to increase effi­cien­cy and improve service.