Live chat feature

Drive more bookings with live chat

Make it easy for potential guests to book a room, chat with your front desk or ask questions all on your website. 

Easy to use and even easier to start

Sim­ply, add an action mes­sage to pop-up text next to chat icon and your site.

Live chat lives up to the hype

Har­ness the pow­er of real-time con­nec­tions and con­ve­nience to your guests.


increase in rev­enue per chat hour 


increase in con­ver­sion rates


of online cus­tomers took their pur­chase deci­sion due to Live Chat sessions

*Stats accord­ing to Forester

Brand it and
they will book

Cus­tomize your live chat and let our AI-pow­ered Live Chat book more guests than ever before. 

But wait, there’s more…

Chatbot & Automations

Use arti­fi­cial intel­li­gence chat­bot that is designed to be per­son­al­ized and dri­ve more book­ings and enhance the guest experience. 

Marketing & Upsell

Cre­ate per­son­al­ized cam­paigns that tar­get guests with room upgrades, spa ser­vices, on-prop­er­ty restau­rants, room ser­vice and more.

Digital Registration

It’s now sim­pler than ever to have guests sign a doc­u­ment and for staff to col­lect pho­tos, attach­ments, and addi­tion­al infor­ma­tion need­ed for check-in.

Tasks, Checklists & Inspections

Auto­mat­i­cal­ly send ser­vice requests/work orders. Eas­i­ly set recur­ring tasks from dai­ly, week­ly, month­ly, and quarterly.

Team Messaging

Group and team mes­sages to help staff stay on-task while staff train­ing and sup­port ensures every­one’s success.

TripAdvisor Reviews

Send auto­mat­ed requests for guest sur­veys and Tri­pAd­vi­sor reviews to boost your hotel’s online reputation. 


Break through the lan­guage bar­ri­ers and cre­ate strong com­mu­ni­ca­tion with guests via real-time trans­la­tions in over 100 languages. 

Analytics & Insights

Keep a close eye on hotel com­mu­ni­ca­tions and look for oppor­tu­ni­ties to increase effi­cien­cy and improve service.