Case study | December 2021

A unique Utah inn sees big success with Whistle

See how Canyons Bou­tique is see­ing huge upsell sales and made com­mu­ni­ca­tion is eas­i­er for both staff and the guests. 

It has com­plete­ly changed our com­mu­ni­ca­tion process with our guests and is hon­est­ly the best addi­tion to our com­pa­ny dur­ing 2021. 

Own­er | Canyons Boutique 

Digitizing a desert oasis & boosting upsell revenue 

The Canyons Bou­tique hotel is a charm­ing 28 room lodg­ing get­away in South­ern Utah Nation­al Parks. 

This lux­u­ri­ous inn chose Whis­tle to help them real­ize more rev­enue and move away from in-room guest phones to give guests a bet­ter, eas­i­er, and con­tact-free way to com­mu­ni­cate with staff.

Upselling is the best method for hotels to generate more revenue

The Canyons Bou­tique Hotel has not only gen­er­at­ed more guest sat­is­fac­tion but also more rev­enue with machine-learn­ing-based hotel upselling dur­ing pre-arrival to checkout. 

$ 0
upsell sales in 3 months
0
mes­sages in 3 months 
0
guest inter­ac­tions in 3 months

The staff was super friend­ly and atten­tive. When I acci­den­tal­ly left a cou­ple of items in the room after I left, they texted me right away. 

Guest Review | TripAdvisor®

Data-driven tools that track it all

Canyons Bou­tique inn also uti­lizes  Whistle’s real-time upsell data and week­ly per­for­mance reports to iden­ti­fy more upselling oppor­tu­ni­ties and make adjust­ments to improve performance. 

Want more?

Here are more suc­cess sto­ries from fel­low hoteliers. 

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