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It has been very easy to implement and extremely helpful in establishing a contact-less check-in and other communications during these times. We manage multiple hotels and it has proved similarly helpful at each.
Today, my team and I not only use it as an effective ‘social distancing’ tool, but we utilize Whistle to increase and maximize sales for our hotel. There are soo many tools such as the templates to send multiple texts at one click to let our guests know about something new going on at the hot
Whistle has save me so much time not being on the phone. I can answer Text in a few minutes where a phone call would take 20 minutes. Guest love texting questions rather than calling us.
Truly appreciate the ease of use and how simple it is to text a guest. Allows for communication through text with guests without having to give out one’s personal information. Also being able to text guests prior to arrival, definitely a favorite feature, as it impresses our guests before they get here!
The ease of use and automation of scheduled messages. I also like being able to keep staff and customer messages separate from each other.
Hideout on the Horseshoe
We are able to see when are guests are arriving to be better prepared. We communicate to the guests daily and ask if they need any extra items in the room or if they need anything.
I like the interaction it creates with guests and the ability to give information about the hotel in a text that can help avoid confusion with things like internet passwords etc.
Keeps us in touch with our clients Love the ease and up to the minute updates to and from guests So many tools in one package. I don’t know how we got along without WHISTLE!
The Fred Virgin Islands
Easy access for our guests and employees! Front desk can resolve issues quickly and efficiently Increased guests review ratings because of the opportunity to communicate easily with the front desk especially if guest is in quarantine. Plus being able to personalize the messages being sent out to guests to make it more fun, personal and interactive.
Hilton Garden Inn — Toronto / Mississauga
Whistle auto-feeds to our PMS Think Reservations making it easy to adjust and reply to messages!”
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