There are lots of process­es involved in a hotel oper­a­tion and stream­lin­ing every­thing can be a chal­lenge. The com­mu­ni­ca­tion part alone is a feat as there are so many ends to con­nect to. And all of these come with the need for effi­cien­cy and low-key­ness, adding anoth­er stum­bling block in the way.

But with the hotel indus­try being in exis­tence for cen­turies already, it’s proven that car­ing for one’s guests is not impos­si­ble to do. This is espe­cial­ly true today, as tech­nol­o­gy aids every­day tasks greatly.

The Whis­tle Hotel Front Desk Soft­ware is one of the techs that those in the hos­pi­tal­i­ty busi­ness could be thank­ful for. It’s pri­mar­i­ly a mes­sag­ing ser­vice for hotel guests and employ­ees, pro­vid­ing a con­ve­nient and effi­cient method of com­mu­ni­cat­ing with every­one that is involved in the process.

To put it sim­ply, Whis­tle Hotel Front Desk Soft­ware will take care of the var­i­ous com­mu­ni­ca­tion tasks that a hotel’s front desk will have to han­dle. It can do the fol­low­ing tasks:

• Guest mes­sag­ing from book­ing to departure
• Team mes­sag­ing which helps elim­i­nate the need for 2‑way radios
• Web­site chat and mes­sag­ing, includ­ing auto­mat­ed responses
• Auto­mat­ed mes­sag­ing for guests, team mem­bers, and poten­tial customers
• Real-time trans­la­tion
• Cross-chan­nel guest communication
• Opt-in/Opt-out engine
• Guest sur­veys
• Ana­lyt­ics
• Task man­age­ment
• AI and machine learning

With the capa­bil­i­ty of han­dling all of these tasks in one place, your hotel’s oper­a­tion can be sig­nif­i­cant­ly sim­pli­fied and pow­ered up by the many func­tion­al­i­ties involved. There would be no need for oth­er tools and devices, mak­ing tasks eas­i­er to mon­i­tor and complete.

Hailed as the Best Guest Mes­sag­ing Soft­ware by the Hotel­TechAwards for the third year in a row in 2020, there’s def­i­nite­ly a lot of promise with this soft­ware. It has proven to sim­pli­fy guest com­mu­ni­ca­tion and save time when get­ting in touch with staff members.