Sep­tem­ber 17, 2020

Whistle launches an all-in-one communication platform for hotels

A good hos­pi­tal­i­ty ser­vice involves refine­ment and effi­cien­cy and the Whis­tle Hotel Front Desk Soft­ware deliv­ers both. 

by John Diepin Start­up Spotlight

There are lots of process­es involved in a hotel oper­a­tion and stream­lin­ing every­thing can be a chal­lenge. The com­mu­ni­ca­tion part alone is a feat as there are so many ends to con­nect to. And all of these come with the need for effi­cien­cy and low-key­ness, adding anoth­er stum­bling block in the way.

But with the hotel indus­try being in exis­tence for cen­turies already, it’s proven that car­ing for one’s guests is not impos­si­ble to do. This is espe­cial­ly true today, as tech­nol­o­gy aids every­day tasks greatly.

The Whis­tle Hotel Front Desk Soft­ware is one of the techs that those in the hos­pi­tal­i­ty busi­ness could be thank­ful for. It’s pri­mar­i­ly a mes­sag­ing ser­vice for hotel guests and employ­ees, pro­vid­ing a con­ve­nient and effi­cient method of com­mu­ni­cat­ing with every­one that is involved in the process.

 

To put it sim­ply, Whis­tle Hotel Front Desk Soft­ware will take care of the var­i­ous com­mu­ni­ca­tion tasks that a hotel’s front desk will have to han­dle. It can do the fol­low­ing tasks:

  • Guest mes­sag­ing from book­ing to departure
  • Team mes­sag­ing which helps elim­i­nate the need for 2‑way radios
  • Web­site chat and mes­sag­ing, includ­ing auto­mat­ed responses
  • Auto­mat­ed mes­sag­ing for guests, team mem­bers, and poten­tial customers
  • Real-time trans­la­tion
  • Cross-chan­nel guest communication
  • Opt-in/Opt-out engine
  • Guest sur­veys
  • Ana­lyt­ics
  • Task man­age­ment
  • AI and machine learning

 

With the capa­bil­i­ty of han­dling all of these tasks in one place, your hotel’s oper­a­tion can be sig­nif­i­cant­ly sim­pli­fied and pow­ered up by the many func­tion­al­i­ties involved. There would be no need for oth­er tools and devices, mak­ing tasks eas­i­er to mon­i­tor and complete.

 

Hailed as the Best Guest Mes­sag­ing Soft­ware by the Hotel­TechAwards for the third year in a row in 2020, there’s def­i­nite­ly a lot of promise with this soft­ware. It has proven to sim­pli­fy guest com­mu­ni­ca­tion and save time when get­ting in touch with staff members.

John Diep

Founder, Edi­tor-In-Chief // A native Ange­leno. John stud­ied engi­neer­ing at UCLA; found­ed Schmoozd, an offline social tech net­work­ing event in LA with 30,000 subs; ran a start­up accel­er­a­tor (StartEngine). Worked for sev­er­al major brands like Toy­ota, DIRECTV, Hitachi, ICANN, and Raytheon. A men­tor at Loy­ola Mary­mount Uni­ver­si­ty (LMU) Entre­pre­neur School, Dr. David Choi. And advis­es a dozen local LA star­tups build­ing amaz­ing tech in var­i­ous indus­tries; and invest­ed in some. // Let’s Con­nect: john@lastartups.com

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