August 10, 2020
At a time when social distancing is required around the world, hotels who are not yet prepared may experience difficulties providing a level of hospitality they and their guests were once used to. Reducing contact between guests and staff is paramount to the safety of everyone, but it doesn’t have to mean sacrificing the guest experience.
Added to these difficulties, is adjusting to the new sanitization procedures that have to be implemented across all hotels. Reusing menus, in-room phones, in-room tablets — many guests will simply say to themselves, “no thank you!”. The one device that guests will always be comfortable with, however, are their own smartphones.
Guest Messaging is already making a tremendous impact across the hospitality industry, allowing teams to streamline their operations while elevating the guest experience. Now, Whistle is helping hotels generate thousands of dollars in revenue, by enabling sales of goods, services, F&B, and more, all through messaging!
There is a reason why food delivery services have been all the rage — Convenience. The convenience of browsing and purchasing what you want, when you want it. You don’t have to go to the restaurant physically, you don’t have to flip through pages of a menu, and you don’t have to call to inquire about specials and then call back when you’re ready to order. That’s why Whistle’s Upsell makes it easy for a hotel to share all of their products and services digitally, and adds convenience for guests to make purchases.
Whistle’s Upsell can be configured in just 2 easy steps: (1) Create your products with descriptions and images, and (2) Start sharing your Upsell store! You can share your Upsell store in emails, in text messaging, on printed collateral — you name it! Guests can make purchases at any time, especially during pre-arrival and in-stay. It’s always available to them at their fingertips.
The best part is that your entire offerings are available. Whether you have a gift shop, restaurant, spa, grab-n-go, or any services you’d like to offer, it’s all consolidated into one, easy-to-use online store.