May 7, 2020

How Whistle utilizes AWS for reliability and innovation

Whis­tle, the num­ber-one rat­ed guest mes­sag­ing soft­ware for the hotel indus­try, pow­ers hotels around the world with real-time mes­sag­ing ser­vices. With Whis­tle, hotels can engage with their guests through SMS, Email, and pop­u­lar mobile mes­sag­ing appli­ca­tions like What­sApp and Face­book Messenger.


Braden Conn, of the Berlin Encore Hotel, says, “Whis­tle has been an extreme­ly help­ful tool in guest com­mu­ni­ca­tion and cus­tomer sat­is­fac­tion. Our front desk time spent on the phone has been reduced dra­mat­i­cal­ly due to more com­mu­ni­ca­tion being done over the con­ve­nience of text. The staff at Whis­tle had always been extreme­ly help­ful and quick to respond, not to men­tion con­stant­ly com­ing out with new updates and features.”


The Whis­tle plat­form is cur­rent­ly host­ed on Ama­zon Web Ser­vices (AWS), pro­vid­ing Whis­tle with the abil­i­ty to rapid­ly deploy new func­tion­al­i­ties and capa­bil­i­ties. AWS also offers the best reli­a­bil­i­ty for the tens-of-thou­sands of hote­liers who use Whis­tle on a dai­ly basis to inter­act with mil­lions of their guests.


Whis­tle is also using AWS to make its appli­ca­tion smarter, pass­ing these capa­bil­i­ties along to its cus­tomers. With ser­vices like Sen­ti­ment Analy­sis to detect real-time guest sen­ti­ment on prop­er­ty, Whis­tle can alert hotel man­agers in the event that there is an unhap­py guest on premise. Ser­vices like Elas­tic Search and Kine­sis also help Whis­tle pro­vide pow­er­ful ana­lyt­ics track­ing across all guest interactions.


Daniel Mostad, of the Asbury Inn & Suites, says that Whis­tle is, “very intu­itive and the AI learn­ing fea­ture is fan­tas­tic. We switched from anoth­er mes­sag­ing plat­form to Whis­tle for these rea­sons. In addi­tion, it inte­grates with our PMS, which makes every­thing much more stream­lined. Could­n’t be hap­pi­er with Whistle.”


Whis­tle will con­tin­ue to pur­sue its pas­sion — bridg­ing the gap between hotel and their guests, while sim­pli­fy­ing the expe­ri­ence for every­one involved — while look­ing to AWS to fur­ther ele­vate its offerings.

Try Whistle for free & see
how it’s right for your hotel

There’s no com­mit­ment, pres­sure or oblig­a­tion.  

TRY IT FOR YOURSELF!

Experience Whistle as a guest. Enter your information, and we'll create a sample reservation!

By submitting your contact information you agree to receive SMS correspondence from Whistle Messaging, Inc, and agree to our Privacy Policy and Terms of Use. Message and data rates may apply.