Efficient and approachable multi-tasker’s dream
Overall the experience with Whistle has been great. The response time for our guest services is near-instantaneous as we can now respond to requests or questions while working on something else.
☺The best part of the Whistle software is its approachability. By utilizing the texting app on a guest’s phone, our guest services become just like they are texting a friend. It is great to see guests progress during their stay from short, sometime pointed communication, to adding emojis!
☹At first, the dashboard was a bit cluttered and therefore there was a bit of a learning curve. Navigation became easier after some use. However, I do wish there was more definition or contrast in the dashboard. This would greatly improve “quick-glance” reference as often front desk staff is multi-tasking.