“Absolute­ly amaz­ing com­pa­ny, sup­port and prod­uct. Not only sup­port in a dif­fi­cult time dur­ing March and April, but sup­port for improv­ing ser­vices. Our guests reviews were raised as a result of Whistle.

Easy set up and “set and for­get”, Whis­tle does it all. It is the most intri­cate part of our concierge ser­vices and guest sat­is­fac­tion. Dur­ing Covid-19 we added a auto­mat­ed turn down ser­vice mes­sage that has been a huge vic­to­ry and lim­it­ed our overnight calls to almost zero a month.” 

The live chat has been a great fea­ture and the month­ly reports fea­ture is also a great “par” to pay atten­tion to. I uti­lize it to see a quick glance at how the guest ser­vice depart­ment is doing and aver­age mes­sages with guests.