Whistle & Lark Hotels

A bou­tique col­lec­tion in New Eng­land and beyond, with icon­ic des­ti­na­tions such as Nan­tuck­et, Port­land Maine, Stowe, Napa, Men­do­ci­no and much more. Lark hotels uti­lize Whis­tle across all 28 hotels.

Blind Tiger Portland

A real asset to the company

“The mod­ern and prompt com­mu­ni­ca­tion among all depart­ments has saved the com­pa­ny count­less hours of time and mon­ey with quick and easy com­mu­ni­ca­tion and prob­lem solv­ing solu­tions. It is best for quick solu­tions and one-on-one connections.

 

The cat­e­go­riza­tion also is essen­tial to find­ing some­one’s con­tact infor­ma­tion fast. We have nev­er encoun­tered con­nec­tiv­i­ty issues from the soft­ware and con­tin­ue to receive brisk and key communication! ”

Could not have survived without them in 2020 

“Absolute­ly amaz­ing com­pa­ny, sup­port and prod­uct. Not only sup­port in a dif­fi­cult time dur­ing March and April, but sup­port for improv­ing ser­vices. Our guests reviews were raised as a result of Whistle.

 

Easy set up and “set and for­get”, Whis­tle does it all. It is the most intri­cate part of our concierge ser­vices and guest sat­is­fac­tion. Dur­ing Covid-19 we added a auto­mat­ed turn down ser­vice mes­sage that has been a huge vic­to­ry and lim­it­ed our overnight calls to almost zero a month.” 

 

The live chat has been a great fea­ture and the month­ly reports fea­ture is also a great “par” to pay atten­tion to. I uti­lize it to see a quick glance at how the guest ser­vice depart­ment is doing and aver­age mes­sages with guests. 

Gild­ed Hotel Newport

Real results from
real hotels

Read sto­ries from hote­liers that chose Whis­tle and found real success.

Try Whistle for free & see
how it’s right for your hotel

There’s no com­mit­ment, pres­sure or oblig­a­tion.  

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