Whis­tle can send mes­sages to the guest at check in, dur­ing the stay, as well as post stay. This lev­el of com­mu­ni­ca­tion pro­vides sev­er­al touch points dur­ing the guest jour­ney which pro­vides the prop­er­ty a chance to greet and serve their guest like nev­er before. Whis­tle is an inte­grat­ed part­ner of Sky­Touch Tech­nol­o­gy PMS.

Whis­tle suc­cess­ful­ly applies prin­ci­ples we deeply care about at Ama­zon: to con­tin­u­ous­ly evolve a solu­tion by learn­ing from and lis­ten­ing to cus­tomers. Whistle’s core offer­ing, like mes­sag­ing, lever­ages the AWS cloud to be able to dri­ve inno­va­tion and do it fast.

Whis­tle is very afford­able and offers com­pelling val­ue for our grow­ing cus­tomer base that’s very focused on the guest expe­ri­ence. We see a clear com­pet­i­tive advan­tage with the the abil­i­ty to lever­age texts as a way to com­mu­ni­cate in real time with guests. The Whis­tle team is also very respon­sive and great to work with.

Whis­tle has been HUGE for us. We have begun record­ing train­ings and video mes­sages for safe­ty train­ing and send­ing links via Whis­tle direct mes­sag­ing. This is the most impor­tant thing for us.  Peo­ple now have dai­ly access to us and are more acces­si­ble to our teams.