"At your service."

Helping Tens of Thousands of Hoteliers Serve Millions of Guests, Powered by AWS.

Integrated with your favorite tools, Whistle is the all-in-one to streamline front office operations.

Automated Guest Messaging | Team Collaboration | Upselling | Task Management

Learn More

Whistle Meets AWS

Whistle provides the leading Guest Messaging Software for Hotels. Thousands of hotels use Whistle to provide essential experiences to millions of their guests, and this is all made possible through Amazon Web Services (AWS). AWS has given Whistle the infrastructure and means to provide instantly scalable services that are always reliable.

Integrations - Whistle is able to provide seamless integrations with industry partners using AWS services, including: AWS Transfer, API Gateway, AWS Lambda, and AWS SQS. Our infrastructure is now handling thousands of hotel integrations per second, with maximum reliability.

Business Intelligence - From understanding hotel guests’ needs, to automating personalized replies, to powering analytics behind sentiment, Whistle has been able to utilize a list of services for delivering results. AWS Comprehend is unmatched with their real-time Natural Language Processing (NLP), dozens of EC2 instances run Whistle’s Chatbot services, AWS Elastic Beanstalk powers Machine Learning classifications, and AWS Kinesis Analytics is paramount for analytic aggregation.

Unmatched Reliability - All AWS systems already boast a 99.9% availability guarantee. Couple that with all domain and certificate management, using AWS Certificate Manager, and Whistle provides packaged reliability that won’t be beat.

Contact us to discuss how Whistle and AWS can elevate your hotel operations.

Testimonials

Understanding Your Guest's Data

“The ability to virtually interact with customers can be a wonderful tool, but this creates a lot of data that can be difficult to make sense of. Amazon Comprehend allows users to organize and understand that data to enable actionable tasks and powerful analytics.”

David Peller, Global Head, Travel and Hospitality, Amazon Web Services

How It Works

Personalized and Automated Guest Engagement, from Booking to Departure

Drive Guest Engagement and Satisfaction throughout their entire journey!

Digital Front Office Platform

All Guest Communications, Team Collaboration, Service Requests, Work Orders, Purchases, and more!

Satisfaction Goes Up, Costs Come Down

Automating mundane processes means less work and more instant gratification. Let us do the heavy lifting!

Personalized and Automated Guest Engagement, from Booking to Departure

Drive Guest Engagement and Satisfaction throughout their entire journey!

Digital Front Office Platform

All Guest Communications, Team Collaboration, Service Requests, Work Orders, Purchases, and more!

Satisfaction Goes Up, Costs Come Down

Automating mundane processes means less work and more instant gratification. Let us do the heavy lifting!

Features

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Multi-Channel Guest Messaging

Communicate with your guests through the channel they want.
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Team Messaging

Streamline internal communication with direct messages or team messages.
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Website Live Chat

Give your website visitors a convenient way to chat with your team.
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Automated Messaging

Take the work out of arrival, mid-stay, and departure messaging!
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PMS & Task Management Integrations

One-click integrations with your favorite PMS & Task Management Tool!
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Guest Surveys

Send surveys via messaging, collect and review results instantly.
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Translation

Real-time translation for any guest from any part of the world, or even with your staff!
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Analytics & Reporting

Robust in-app and email analytics with Sentiment Analysis, Team Activity, and more!
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Machine Learning

Machine Learning & AI powering your Whistle system for a unique experience.
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Voice Enablement

Seamless cross-channel guest communication.
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Opt-In Engine

Industry leading engine for automated guest consent (opt-in/opt-out).
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Automatic & Suggested Replies

Let our system do the work for you!